Shipping policy

• Orders under R2000 are subject to a R99 delivery fee.
• Free delivery for orders over R2000.
• Delivery is limited to South African street addresses only.

An order is considered complete once handed to an individual at the specified address. Any delivery-related queries must be reported within 24 hours of receipt. In cases of lost goods, Ques may replace or refund the order at its discretion.

Please note: Shipping fees are non-refundable.